SCAM www.sunmedresorts.com SCAM

[mrhisted2001]

Anyone looking to book through this company... DO NOT DO IT PLEASE!!!
They are a scam and have taken �1,700 pounds from me and my family.
They also work under the websites unbeatableholidays.com + holidaysforunder200pounds.com.

We received a phone call from Las Dalias in Tenerife literally 20 minutes ago and I had to make sure I warned everyone else before you make the same mistake. Some people have actually turned up at the hotel and the bookings do not exist!!!

If anybody has any other websites that are being operated by these scumbags please post them on here!!:icon_grrs

[HW Jan.C]

I am so sorry to hear you have been treated this way, Please can you tell us more about your experience to warn others and also to see if someone on here can offer you advice on what to do next.
Jan

[Gary68]

I too booked with this company and looks like my family and I have also been conned for £1200.00. But even more so a holiday which the whole family were looking forward to but wont be able to go because if the credit card doesnt come through for us we will be out of pocket and unable to afford a holiday. By the time this gets sorted, kids will be back at school and unable to take them out. WHAT A MESS!!!

No answers on any of the phone lines saying "the mobile phone you have called is switched off", reported it to the police and credit card company so hopefully might be able to recoup my money, fingers crossed!

I just hope they can sleep at night!

[JohnH]

My complaint is with regard to www.unbeatableholidays.com with whom my daughter booked and payed for a holiday to Lanzarote, due to fly out this coming Thursday, 17th August 2006.
They appear to have left the premises listed on their web-site (under Terms of Use) and have their phone 020 7253 7141 diverted to a MOBILE which is "not available......." !
Seeing previous threads have linked sunmedresorts to unbeatableholidays, I have just 'phoned "sunmedresorts" on 0870 330 4392, the number from their web-site www.sunmedresorts.com, and the lady who answered the 'phone denied any connection to unbeatableholidays.com. Puzzling ?
It looks, at the moment, as though my daughter has lost her money AND her holiday !!!!!
JOHN H

[carolynew]

My complaint is the same , and I now have to exsplain to my fiancee and son that we will not be going on holiday we had booked with them supposedly to sat all incusive at the Oasis Hotel in salou Spain. However We booked on the 1.08.06 vai credit card which My mum paid with on her card and we gave her the cash ..and well I have tried today to chase up the company and email back and call them and all i'm getting is eactly the same telephone message this Mobile is switched off and non obtainable number -08707203938. Nothing. all that money gone no confirmation and no holiday , it was to be our first holiday abraod with our 5 year old son. I'm completly gutted and feel sick.
Mark was his name , beware of unbeatable holiday.com completly gutted.. how do they get away with it.
Carolyne W

[mrhisted2001]

My mum has been on the phone for 2 hours this morning to trading standards, her credit card company and marylbone police. It seems highly likely that if you paid by credit card under section 75 of the 1974 Act you should be reimbursed as unbeatable holidays (and the other names of the company) have breached their contract.
Not sure if they are a complete scam but it does appear that they are hiding something otherwise they would answer the phone!

Marylbone police do not seem interested at this stage but I think if enough people ring them it should make a difference. They did say to contact your local police or Citizens Advice Bureau.

Marylbone Police Station - 020 7486 1212
Trading Standards - 08454 040506

I will keep you posted on any changes and if anyone else comes up with anything please add it on here.

[Gary68]

John H, has your daughter received her travel documents?

I am struggling with credit card company because they will only issue a claim once the holiday date has passed. Also, if in fact I receive flight tickets then knowing that I do not have a hotel to go to I will be liable for the costs of the flights?

It is a mess! The company that you mentioned sunmedrestorts.com is so obviouslt the same company, same hotels and the holding company is Orange ........ on both sites, the admin dept on both are contactable on 0701 421 ....! But speaking to the office on sunmedresorts.com, they deny all knowledge.

I cannot believe that I have been suckered into this! People should be warned and warned quickly as I looked for bad reoprts on this company before booking and couldnt find any negative forums.........UNTIL NOW!!

[mrhisted2001]

Hi Gary68, the only reason you wouldn't have found anything on this before was because this has only come to light on friday when we received the call from the hotel we were staying at. They told us how tourists have been turning up and then being told they can't stay unless they pay their rates.
The lady with have dealt with at Las Dalias, Tenerife has been very helpful though and she did say that unbeatable holidays hadn't even charged half the amount that they should!!

[HW Chris]

OK I have a quick look about and I can't offer a solution but I can offer some info that may help.

Firstly this 'scam' is very similar to one earlier last year involving happyholiday4u.com in this case it was eventually taken on by someone at the Met Police. Details in this post:

http://www.holidaywatchdog.com/forum/sh ... stcount=40

I have had a look at the domains and they are registered in the states.

Use this form to search the domain names and you will see the owner info. http://www.networksolutions.com/whois/index.jsp

Looks like the same person.

Might be worth contacting their website hosts and get the sites removed - if you can. Details of company holding the websites is:

http://www.networksolutions.com/whois/a ... enttoken=3

Will have another look around and see what I can dig up.

Chris

[JohnH]

Oh dear, so many unfortunate would be travellers !!!!

In reply to Gary.......No, we have no travel documents yet, that was the main reason why I was asked by my daughter to try and contact unbeatableholidays.com.

But alas, I have found a very disturbing and costly mess.

:icon_grrs