TUI & First Choice To Merge

by **scottdazzler** on Mon Jun 04, 2007 4:58 pm

Thomson was once a quality name offering quality holidays through quality orientated staff. Since the TUI take over this did indeed disappear and First Chocie took the lead in being known throughout thew UK as the NEW and better quality company.

Thomson ( formerly Britannia ) is an atrocuous airline. It's prices have increased whilst quality and service has all but disappeared. The staff are not at all friendly and do not have the best interest of the customer in mind - maybe this is part of their training programme.

On the other hand FIRST CHOICE is the complete opposite of this. Excellent staff on board their aircarft as well as in resort - and I fear that this may disappear with the new company Tui Travel

It doesn't really matter now who owns what or what the name is - to the BRITISH public.

BANKS and financial houses are all holding the purse strings and the Travel companies have to conform to what is dictated to them.

Good luck

by **Lollie** on Mon Jun 04, 2007 7:55 pm

As a First Choice emloyee, i am glad to see you all behind First Choice!
We have been told no more than what has been said in the press so it is just a case of waiting. Dont really know how i feel about it, would be quite good to be a part of the largest travel company!! But i also would not like to see the standard of our flights go to pot!!

by **itsme** on Mon Jun 04, 2007 8:12 pm

hiya lollie were abouts in fc do u work?
i work for fc retail

by **Lollie** on Mon Jun 04, 2007 8:43 pm

Hey im in a shop in norwich. u?

by **HW Techie** on Tue Jun 05, 2007 10:30 am

The merger received approval today from the European Commission -

http://news.bbc.co.uk/1/hi/business/6720995.stm

by **Honey Bunny** on Fri Jun 08, 2007 8:51 pm

If the owners of First choice wanted to sell why didn't they offer their staff and loyal customers a chance to buy it between them?
Or is it silly money I cant even imagine?

by **Zola** on Sat Jun 09, 2007 5:08 pm

Hiya Lollie

I also work for First Choice, and I too feel really proud to read all these positive reports about us!!

But I am shocked at all the negative reports for Thomson/Tui. It worries me for the future. I suppose we are all in the same boat, and there are so many rumours going around at the moment.

I'm not just thinking about my job, for last few years I've always flown First Choice and as a nervous flyer it helps that the flights have always
been excellent. I hope we don't lose our great service.

by **Lollie** on Tue Jun 12, 2007 6:19 pm

Hi Zola

Which Sector of FC do you work for?

by **Zola** on Tue Jun 26, 2007 12:27 pm

Hi Lollie

I'm based in the call centre in, under Retail

zola x

by **travelpro1** on Fri Jul 06, 2007 4:11 am

I am an employee of the travel industry.
Most travel agents have been aware for the past 2/3 years that this was going to happen.
All the ''big boys'' will get together and eventually fix the prices and you will have no choice.
with soo many people booking on the internet rather than high street travel agents or getting internet prices and getting travel agents to match those prices means the travelagent makes no money and they have shop premisis to pay/staff/lighting/electricity/business rates etc to pay so can not afford to match internet prices indefinately
Also why on earth would you expect fist class customer service when you book on the internet you decline customer service
why on earth do you think the tour op prices are so much cheaper on the internet than on high street?
BECAUSE THE TOUR OPERATORS WANT YOU TO BOOK ONLINE
because if something goes wrong they are NOT obligate o put it right as they MUST DO if you book through an ABTA travel agent