New 2008 Caravan money loss

[fudgey]

Can anyone help or give me advise. i bought a brand new caravan last month for £18000 and paid cash. This was from from Bourne leisure at Allhallows-ON-SEA, in Kent. I discovered yesterday from the manager, If i give it up they will give me £6,950 for it. I was told it would depreciate but i was not told the amount i will lose would be £11000n directly after buying it, otherwise i would not have bothered. This type of caravan is selling for £20000 outside their offices today. He said if i sell it private i could generate £1200 but I have to give them a percentage of this 15%. Plus the new owners will have to pay them pitch fee of £4000. I took out a loan for £18000 with my bank so I would not be beholding to bourne leisure. Oh he also told me i can upgrade to a newer model in a couple of years and i'll get £5000 exchange rate for on my caravan, so i presume it will be worth zero by then except for the ground rent.

On the moving in day i discovered the carpet had a mastic stain, the wardrobe door was catching on the drawer, i reported this and told the manufactures will deal with this. Then 2 stools broke the next day as we sat down to dinner. I reported it that day told the manufacture will have to deal with it also. One of their workmen came round the following weekend after i arrived to put in new screws. The fridge broke down and my food was spoit for 2 weeks running until they gave me a new one last saturday. I felt the caravan sloped to one side but they laughed when i told them, my back hurts caused by the bed angle, so i slept in the lounge area for the last 2 nights. Yesterday the Lid on the toilet broke as i turn up my trousers, i feel it the slope when i stand near the kitchen sink, in the shower and when i sit on the toilet. Its visible at the dinner table as this slopes to one side, more noticable when i have gravy on my plate. I'm on a corner pitch and have a beautiful view of the sea and I was told its a quite spot. Around 2 in the morning it seems to come alive with cars and people leaving the club house, it frightens me cause as the cars go so quick on the bend i think they will crash into the caravan. Again i told them it frightens me but to no avail.

I was staying for 2 weeks with my daughter and her friend but came home today from the stress. I am so upset and would be grateful for any advise. Thank you in advance.

[Tarry]

They should sort out these problems for you. When we got our van, the fridge was dirty so they gave us a new one. That said it took them a while to sort out our tap but kept pestering them until they did so.

[roland butter]

Try Citizens Advice or consult a solicitor as you may have a case against them under section 14 of the sale of goods act 1979 if the goods sold to you are not fit for purpose.

[Wizz]

I fully agree with Roland. Talk to Citizens Advice. However be careful on Bourne Lesuires advice on selling price as this may be to scare u off selling. I say seek furthur help, as Roland said, outside the Bourne Lesuire business