SOLMAR VILLAS/ RESOLVED

by **murphydog** on Sat Dec 08, 2007 15:53 pm

UPDATE. solmar villas have recognised and understood my complaint against them, and as a reputable family run company who strive for customer satisfaction have offered me compensation and a free week holiday . This accomodation was below their usual standards and have rectified the problems.

by **HW Chris** on Sat Dec 08, 2007 17:45 pm

Great outcome. Do they know you posted on this forum?

by **murphydog** on Sun Dec 09, 2007 23:14 pm

Yes i believe so. I am so glad it has been resolved and they proved they are a good company to deal with.

by **HW Chris** on Mon Dec 10, 2007 09:16 am

Ok, just asking. Your OP reads a bit like a sales pitch hehe. Glad you got it sorted though.

by **murphydog** on Mon Dec 10, 2007 11:37 am

no not a sales pitch, but i always speak my mind and i do think perhaps i was a little quick to speak my mind, and maybe should have given them a little more time to prove their worth. I dont like to speak unfairly about someone and after a long period of negotiation with them i lost my temper and thought id let the general public know how i felt, and i must be fair to solmar villas and let everyone know they did put things right eventually.