Buena viva VIP points- Exeter- HELP!!

by **mandy1271** on Thu Jan 10, 2008 8:48 am

fifi
were you also told that everything was free at these resorts we did manage to get a free weeks accomadation out of them in spain but you had to pay for the indoor pool, tennis, crazy golf etc

by **mandy1271** on Thu Jan 10, 2008 11:58 am

Hi all
just recieved a letter from GE money about my payments which are due to start in Feb they have gone from �204 from when we foolishly took out the loan to �283, really dont know what to do shall i cancel DD? or shall we pay. Devon Trading Standards has all my paperwork now we will see if they can come up with something. Did you all have a Purchase Aggreement when you signed up? we didnt, have asked VIP for a copy been told by Timeshare consumers Ass that if they dont then there was no reason for the loan, awaiting reply from VIP on that one.

by **bigfoot** on Wed Jan 16, 2008 11:48 pm

Thanks for all your posts and so sorry you have had so many problems. Your comments have alerted us to a potential waste of time and money going to one of these presentations - and possibly being duped into far worse. We hope you get your situations sorted out....

bigfoot

by **fifi25** on Thu Jan 17, 2008 8:52 am

Hi
think we did have a purchase agreement. We are with GE and have heard from 2 different solicitors that they are a very hard company to beat. Sorry, thats not what you want to hear! we dont have to pay till august so not sure what we will do about paying. Let us know what you decide! good luck

by **mandy1271** on Thu Jan 17, 2008 9:58 am

Hi Fifi
Thanks for the reply Trading standards cant do anything for us so we are going to go with the flow put the points up for sale and use these so called holidays i will let you know if we get any reasurance fron VIP about booking holidays when we want, thats what they told us anyway. Did you get a free!! holiday with a company called Sugar Reef based in Exeter? it isnt free we ended up paying about �500 for a week in tenerife due in Febuary appartments look good but watch this space.

Mandy

by **fifi25** on Thu Jan 17, 2008 1:54 pm

Hi mandy
luckily we saw through the sugar reef thing! shame we werent so careful with VIP! Think thats what we are going to do- try and get some holidays at least.

by **sukie** on Thu Jan 17, 2008 6:15 pm

hi all,

My wife and i attended a promotion in Exeter in august 07.

Regarding vip points, we brought 60 points and signed up with GE money lending for the hp. We were promised that when our first payment was due for GE, (Which was �199) Buena Vista would pay �100 towards the �199 for 10 months. then i would be responsible for the rest of the payments over the term.
I would be interested if any other members have had this deal and did Vip/buena vista pay the money back as was promised.
I have all this in form of a letter from buena viva, is this letter legal??

Also, was any members told that they were ABTA members???

by **mandy1271** on Thu Jan 17, 2008 6:35 pm

Hi
Yes we were paid �100 into our bank from a firm in Gibraltar it all looks good but i am still a bit sceptical about the whole arrangement. I telephoned the Exeter office today to book a holiday for my son they told me that they dont book holidays there and gave me a 0870 number and when i rang them they told me that all my resorts can be looked at on the atlas wedsite another name to add to the scamers how many more names do these people want to be known as i wonder.

by **sukie** on Fri Jan 18, 2008 1:52 pm

hi all,

Just wondered if anyone could inform us, about there experiences with Screenbeach. We think these may be part of the Buena Viva group.

by **Fred 2** on Fri Jan 18, 2008 2:51 pm

See Screenbeach thread below. Their site was registered by Buena Viva. Trying to look like a reseller but most probably just another way to offload VIP points.