Club Class Concierge

[Fred 2]

Al - Woolworths is registered at 242 Marylebone Road, London. Please do not suggest that every contract signed with them must be signed there.

The "doorstep selling" laws are designed to protect consumers in respect of contracts signed in their own home, in the street and so on. As I said, the Spanish angle is a liberal interpretation. If Intercontinental Global Widgets Inc of Pennsylvania PA takes a lease on half a lockup shop in a high street near you, those are business premises and contracts signed there will be legally enforceable.

If you want to stop them contact every available agency - not forgetting the pinned thread above if you were fed to CCC by ETOO. If you want to get your own money back before they are removed from the face of the earth then more direct action is required.

[dee2]

individually there is plenty of legislation you can use if you were to get to court. Looking at that new OFT press release today about bogus holiday clubs, they mention the Unfair Terms in Consumer Contracts 1999, Control of Misleading Advertisement Regulations 1988, covers misleading and false advertising,INCLUDING ORAL STATEMENTS.
We as individuals can use them, but the OFT have had these laws at their disposal all this time, look how long they have been on statute. They could at least gone after the dregs of humanity operating in the Uk, they have had what they needed, but they haven't done so. 400,000 UK citizens per year fall victim to the scammers, and then there are all the others in other EU countries. I don't understand why it's taken this government agency so long to do anything.

[Fred 2]

I have been saying that for years. With no effective and specific UK legislation to deal with holiday clubs the only real remedy for anyone who joined was to use breach of contract laws when they found that they did not get what they had paid for. That was almost impossible to do - the reason being that the actual lying was done by the sales agents and if threatened with litigation they just went out of business - and started again somewhere else.

[dee2]

In these Regulations�

"advertisement" means any form of representation which is made in connection with a trade, business, craft or profession in order to promote the supply or transfer of goods or services, immovable property, rights or obligations; "publication" in relation to an advertisement means the dissemination of that advertisement whether to an individual person or a number of persons and whether orally or in writing or in any other way whatsoever, and "publish" shall be construed accordingly.


(2) For the purposes of these Regulations an advertisement is misleading if in any way, including its presentation, it deceives or is likely to deceive the persons to whom it is addressed or whom it reaches and if, by reason of its deceptive nature, it is likely to affect their economic behaviour."


The above is the exact wording from the Control of Misleading Advertisements Act 1988.
Just thought it might be useful for those that were shown that mock Daily Mail laminate.Something else you can nudge the credit card companies in the right direction with.

[al_pacino]

Fred 2,

Thank you for explaining the aspect of business address.

I am not a lawyer nor associated with law in any way as you have by now gathered, but I have looked at various websites, etc, etc and am just asking the questions and seeking the answers as most people here are doing.

I appreciate your explanation of my enquiry.

I just had the impression, by reading various articles from the timeshare association, etc, etc that a holiday club contract had to be signed at their business address or the contract was null and void.

It is now good for all concerned that you have fully explained the term "business address"

Perhaps I am not the only one that didn`t have the full explanation of this.

However, I still do believe that people ought to contact TATOC and give them as much information that they can.

I can`t contribute any more to this thread.

I just wish everyone all the best and hope that you all get your money back and the satisfaction of hearing about these scum going to court and being finished.

Fred 2 you are a rock and thank you for your help and support.

keep up the good work.

Al

[Fred 2]

Al - I hope that you are successful. Keep up the pressure. As you say - keep pestering all those who are supposed to look after our interests until they do something positive.

I really do think that the scam artists' days are numbered. I hope that their suffering matches that which they have caused.

[talisman]

Hi All
Having just read the threads re employing a solicitor
Forgive me if i am teaching anyone to suck eggs here but if you purchase a property in Spain you not only have to see a solicitor but also a Notary who is aware of the Spanish Laws.

Having used the one where i live i can only suggest that if you are lucky enough to have one in your town go and see him, try your yellow pages or internet.

I contacted mine on Monday, 20.5.08 A letter was sent to CCC in Gibralter by email, fax and post along with copies to Miraflores, i was sent copies at 17.02pm. On 21.5.08 16.27pm i was informed that a reply had been received by email that the letters had been received and were being passed on to the legal dept, i also had a message left on my phone from Lesley Kavanagh, Membership Account Manager that i should contact her to discuss cancellation which of course i did not do. i am sure that if the letter had not come from a Solicitor / Notary that i would not have got the same results.

In case any of you are still thinking that you could be wrong about all this i have been in touch with a couple of the supposed affiliated High Street names such as Asda and HSBC and have had replies catergorically refuting any alliance with CCC.

I have also emailed a lengthy letter to the TATOC explaining how i managed to get my self (against the better judgement of my wife i hasen to add) into this mess.

I have included a copy of the letter in the hope that it may just remind you of something that you may have forgotten that could help you i apologise for the longevity of it.

Dear Sir
Following a cheap holiday with a couple of friends, my wife and i had to attend a presentation along with them, with what we thought was going to be RCI who we are members of. Following an introduction we were told that the company was in fact nothing to do with timeshare but that they were a major travel company called Club Class Concierge
We were treated to breakfast and given a brief introduction to the company and told not to believe anything we heard until it could be backed up with fact. A tour of the Miraflores complex followed where we shown the type of appartment you could expect to get on your holidays.

This lovely Guy named Mark then took us back to the main office block which we were informed was the original house belonging to the owner of Club Class and even shown a private cinema in the building.
We took our place at one of the tables in the room along with at least another 8 - 10 couples, the sound of popping champagne corks echoed in the room. We were introduced to Larry Lloyd famous Liverpool footballer of the1970s. who represented the company too, We were taken in by all, these people, surely the famous Larry Lloyd would not put his name to a scam???
We were shown a presentation brochure that contained logo's of many house-hold and high street shops, banks,airlines including Asda, BT, British Airways, HSBC, Barclays Bank to name but a few. We were told that CCC provided corporate services for most of theses affilliated company's.I have since been in touch with the head offices of Asda and HSBC and have been told that no affilliations exist. But you can see how we thought that these company's would not be associated with something that was illegal.
After a very lengthy presentation we were shown on the computer what would be available to us as members, cheap holidays, cheap flights, car hire, quality accomodation when and where you want for life, you can even will it to your kids.
We were shown a laminate copy of an add in the Daily Mail dated prior to New Years Eve wishing all their customers a Happy New Year and were told that this was a freebie from that paper as a reward for passing on all the surplus holidays to them.would a National Company like the Daily Mail be involved in a scam

We were told that all this was available for no more than we were already spending on holidays, that we should pay a deposit now and take out a loan for the balance which would be recoverred by the cash back payment on our RCI points which we now all know is the actual scam. We signed up to what we thought was a good deal, supported by well known names and paid the deposit on credit and debit cards. We were treated to Champagne and sandwiches and then taken to meet Lesley Kavanagh who was the Account Manager where we signed all the relavent forms and Mark then took us back to our appartment. The following day we had to meet with another lady at the local restaurant to review how we had been treated and could we suggest any way that the whole presentation could have been improved and asked to give percentages to various parts of the presentation and the way we had been treated.
This did not seem the type of caring organisation that would be involved in a scam, how wrong can you be.
When we left we were given a free pass to the VIP lounge at Malaga Airport.

My friend being concerned checked details on Club Class Concierge on the computer when he returned and steered me toward the HolidayWatch site, i was horrified and contacted my card suppliers and cancelled the cards, unfortunately the funds had already been taken.

We received the following email from Lesley Kavanagh
I trust you are both well and had a safe and pleasant journey home and enjoyed the VIP lounge pass. I tried to call you today to see if you have any questions or queries with regards to your Membership.
I also would like to remind you that when you send in your Deeds to RCI points please ensure that you both sign on the back. I would advise you to send your Deeds by registered/recorded delivery to ensure their safe arrival.

I have contacted the credit card company's to advise that payments had been made to what appeared to be a fraudulent company
I will not say here what the card company's have told me but there is light at the end of a very dark tunnel
Good Luck and don't give in to these people i will keep you informed with any achievements.

[PML]

Al-Pacino - I have tried numerous times to call TATOC but they never answer the phone and there is no answerphone. I have emailed them and sent the same information to them via their online form. Nothing! I would love to report my story about CCC, not least to hear what they say as so many on this thread have said they are encouraging, but can you suggest how, exactly, I do that?

[talisman]

Hi PML
I emailed the information above to TATOC and had a phone call the following day, when i mentioned that i had spent time on the mail trying to list all of the things that had happened, they said that they would check the info and email me back, all i can say is do not give up, i found the man from TATOC very interested and approachable

[talisman]

Hi PML
I emailed the information above to TATOC and had a phone call the following day, when i mentioned that i had spent time on the mail trying to list all of the things that had happened, they said that they would check the info and email me back, all i can say is do not give up, i found the man from TATOC very interested and approachable