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antded
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06-08-2007 05:38 PM
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Joined: 06 Aug 2007
Posts: 1
| Just returned from Portugal and wondered if anyone had heard of the above holiday club.
We are looking to join a genuine club ( I know they exist somewhere) but were approached by the above company via the timeshare 'kidnap'. However the sales person was very honest in saying that the kidnap tactic was not very ethical but is was a good way of getting people in (10/10 for honesty) The product looks very good at £7K - you can view at www.clubclassconcierge.com but we are very sceptical.
It was pretty hard sell but have not parted with any money yet although we have signed a contract which from scrutiny it appears they can not hold us to parting with any money.
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bluesox
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06-08-2007 05:49 PM
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Joined: 26 Mar 2007
Posts: 22
My Profile
| antded
My advice- stay/steer well clear of anything with a connection with Club Class (with or without a Malaga/Gibraltar registered address).Suggest you check out the scambustergb.com website for further essential reading.If this doesn't convince you, little else will (other than someone -an insider- claiming to be 110% satisfied). Have they offered you a cashback scheme promising a 'tempting' return after 51/54 months.I'm afriad I got caught out by the Reclaim cashback scam with £.k promised after 54 months and the likelihood is I will get no more than 10-12.5% (if I'm lucky and clever enough to submit my claim within the correct timescale).
At least you recognise the 'honesty' of the sales person which is more than I would give for my own sales pitch.
They don't offer a cooling-off period either -unless they have revised their terms and conditions. Better to keep on looking!
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painting
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06-08-2007 08:17 PM
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Joined: 06 Aug 2007
Posts: 2
| No do not join do not pay them any more money.
We were told we could get our money back after 51 months via Reclaim
and have not seen any certificates and canot get any replys
we paid £9500 BE WARNED
Painting
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swansea jen
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13-08-2007 01:10 PM
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Joined: 13 Aug 2007
Posts: 2
| Hi , we have just returned from los christianos , tenerife and we got kidnapped by scratch card touts , after a 3 hour presentation of club class concierge information we were very interested in the apparant savings on future holidays but not too impressed with the price (about 14k!)and the need to sign up there and then so we declined the offer and came away with some bumpff of a promise of a free holiday and some duty frees !
However as i liked the sound of the product back in the uk i looked them up and asked for some more information and recieved a phone call and have been now offered a 3yr tester membership for £695 or a life membership for £1500 !! Sounds very tempting but after reading all these experiences in dealing with this company of all on here , i think i will be telling the lady when she phones back that she can stick her offer where the sun dont shine !!
Good luck and thanks for sharing your experiences and hope you all get your money back and put these people out of businesss !!!
Jen , swansea
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bluesox
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13-08-2007 03:58 PM
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Joined: 26 Mar 2007
Posts: 22
My Profile
| Swansea Jen
Glad to hear the mind ruled over the heart on this one-I only wish I had seen this forum 2 years ago and avoided a similar scam, although in my case - the cost was somewhat less than what you were quoted.
If you return to this page- can you answer the following?
Did you attend a presentation at the Centro Commerciale Vista Sur Los Cristianos -sales deck on first floor (I think there's a Dixons outlet just by the staircase)
Was the company trying to sell you the product called Freedom Vacations?
Was a cashback scheme involved and what was said-that you would receive all of your purchase price back + a little extra.
What was the name of the lady who called you back- Lisa Bryce, byany chance?
Only today I received an email direct from the Canarian Tourist Board making it absolutely clear that they have nothing to do with these outfits that claim to have a recommendation from the island's Tourism Board - and this includes Club Class Holidays.
Glad you got your freebies- I also collected a litre Jack Daniels for my patience- but still an expensive bottle when all is said and done!
Hope you can oblige!
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journalist1
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17-08-2007 02:41 PM
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Joined: 17 Aug 2007
Posts: 3
| I am a journalist interested in hearing from anyone who has had problems with Club Class Concierge. If you are interested in talking to me about your experience, please email me at: nicolaaddyman@yahoo.co.uk.
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Fred 2
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17-08-2007 03:03 PM
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Joined: 30 Apr 2005
Posts: 1638
My Profile
| Journalist1 - I am sure that your intentions are pure as the driven snow, but more and verifiable details please. e.g. @bbc.co.uk or somesuch is more reassuring than @yahoo. We have had "the trade" on this forum on fishing expeditions and people are reluctant (and would be foolish) to talk to somebody that they do not know.
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ianp
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18-08-2007 12:11 PM
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Joined: 18 Aug 2007
Posts: 1
| Hi,
Do not have anything to do with Club Class holdiays. Seven thousand pounds is a lot of money. I lost five thousand pounds to them which I am try to get back.
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journalist1
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20-08-2007 02:10 PM
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Joined: 17 Aug 2007
Posts: 3
| Hi - I am able to provide verifiable details of who I am and who I work for very easily to anyone who contacts me but I do not wish to reveal this on a thread which can be read by anyone - as you yourself rightly point out. If someone from this website is able to contact me, I'd be grateful for your help and input on this issue and people might feel it's a safer way to get in contact.
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journalist1
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20-08-2007 02:11 PM
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Joined: 17 Aug 2007
Posts: 3
| ianp - if you would be willing to speak publicly about what happened to you, please contact me on the email: nicolaaddyman@yahoo.co.uk
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northern62
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25-08-2007 04:07 PM
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Joined: 25 Aug 2007
Posts: 155
My Profile
| We have just returned from Tenerife and joined Club Class there and then. They pay us £6000 from one of their banks, we then repay a monthly sum of £93 for 59 months. In return we receive 6 European holidays all paid. At the end of the term we receive a cash back of £7500 out of this we keep £6000 and pay the difference back to Club Class. We also receive cost price holidays/flights etc. So even if we don't get the cash back (nor will they) it still sounds a pretty good deal.
They make their money on the interest.
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Fred 2
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25-08-2007 06:34 PM
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Joined: 30 Apr 2005
Posts: 1638
My Profile
| This is really the Club Class Concierge thread - not Club Class - but:
Northern62 This really does not appear to add up especially on the basis that Club Class' only reason for existing is to make money. Can we get this straight? They pay you £6000 up front. Does this mean that you get the money in your bank account to do with as you wish, or do they pay it to CashBack on your behalf? £6000 deposited at current rates for 59 months makes about £7500.
If the cash back is with Cashback Sales and Administration SL, Spain, I think that you should be aware that CashBack have recently refused to pay two valid claims because, they say, the bank where they put the money has gone broke - and they have no obligation to the customer for it. Presumably if the bank has gone broke (and it really has) there will be a lot more than two disappointed people.
Either way, you say that Club Class make their money on the interest. What interest? Which is the fund that produces this interest?
Are you absolutely sure that your obligation to repay £6000 at the end of the period is completely dependent on you receiving £7500 cash back, i.e. if you do not get £7500 they will not even ask you for the £6000? I would be very surprised to hear that you are not carrying the risk, because they won't. What does the contract actually say? Are there several contracts, each making no reference to the other?
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nala
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27-08-2007 02:35 AM
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Joined: 27 Aug 2007
Posts: 1
| We were approached in Portugal in May this year on the old scratch card con. We had a four hour presentation and my friend decided to join. He paid £4,000 and also handed over three weeks timeshare at the Montechoro Beach Club - two weeks in the red season. On returning to the UK and receiving the necessary membership number we looked at the site. I tried to book flights - which were supposedly cheaper - and found I was actually unable to book online so therefore unable to compare prices. On phoning it seems to be run by one person who is unable to give an immediate answer. I eventually received a reply and the flights were more expensive than I could arrange myself. Have yet to investigate the actual price of holidays but I'm not holding my breath. Seems they told big porky pies about the whole plan. Will be paying them a visit next month when we return to Portugal. Will be interesting to see what they have to say.
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northern62
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27-08-2007 01:28 PM
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Joined: 25 Aug 2007
Posts: 155
My Profile
| FRED2 I pay £6000 in 59 monthly installments, I get £7500 cash back the £6000 is mine £1500 is theirs. The cashback company is not who you mentioned. At the very worst I receive 6 holidays including flights to take over the next 5 years plus I can purchase additional holidays/flights and more at cost price. If I have to pay them £1500 out of my pocket so be it.
I bought a timeshare in 1989 and my friends and family have all used the RCI exchange system in the last 19 years with no complaints whatsoever.
I would be interested to know what makes you such an expert?
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Fred 2
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27-08-2007 02:39 PM
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Joined: 30 Apr 2005
Posts: 1638
My Profile
| Northern62 – I have been watching these things for a while and have seen a lot of very disappointed and badly cheated people over that time. That is my experience.
If it suits you and you are happy with it – fair enough. I do note however that in your original post you said that they will pay you £6000 UP FRONT, which you REPAY over the period – and then you get cash back on top. That really could not stack up as a business proposition let alone mathematically. Your second post does not say this at all – just that you will pay them 6k over 5 years and then get cash back. You also said that they make their money on the interest. If the fund consists of your payments of 6k over 5 years – which it does - the interest at say a realistic 6% p/a will amount to below 1k which certainly cannot pay for your holidays and increase the fund to your quoted 7.5k for the cash back. Even at 9% the fund would only reach the cash back figure of 7.5k with no allowance for their costs. If the holiday cost to CC is, say, only 1200 per holiday = 7200 in total, the interest rate to produce the £14,700 needed would have to be about 32% which is completely unrealistic. If you have stated exactly what will happen – even now that you have dropped the claim that you get 6k up front – it cannot work financially, can it? Something is badly amiss.
Unless your cash back scheme is a new, improved version with no catches and no angles, because none of the other ones pay out, I have to agree with tom,s.
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kimberley k
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27-08-2007 06:00 PM
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Joined: 25 Mar 2007
Posts: 33
My Profile
| After reading this website occasionally for many months I too wonder about Fred 2.
He must have some personal agenda as no one would consistantly spend the hours required to monitor and reply( over 300) to the many posts on the various threads on the website without one. He can be very helpful and seems to have an in depth knowledge of this business but why would anyone spend a large part of their life on this site? I see he is very negative and can see no good whatsoever in any company mentioned.
What is the reason? Is there a hidden agenda, anyone who knows so much about this business and hides the reason must come under suspicion.
Maybe he is just a lonley man with nothing to do and has the time to be the consumers champion. I hope so but wonder.
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Fred 2
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27-08-2007 06:56 PM
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Joined: 30 Apr 2005
Posts: 1638
My Profile
| Kimberley k - I am far from lonely. I am retired, with perhaps more spare time than those who are employed, but I have quite a lot to do and quite wide interests when my grandchildren leave me time to pursue them, believe me. My "agenda" is that I do not like to see people cheated. Time spent here is given with the intention of helping, and a number of people believe I have done that. This forum is essentally to warn people and to sort out problems so that is what you are likely to see rather than fulsome praise. My knowledge comes from looking at the forums.
I notice that all of your own posts were concerned with your own interests, the recovery of money which you were conned out of by Gateway to Leisure. You therefore know that this industry is populated by the clever and unscrupulous. I understand your feelings at having that happen to you - perhaps you will appreciate that others feel much the same when it happens to them, and are quite glad if they can get help. I think that your cynicism is out of place and I have to wonder just why you have popped up again now after a short spate of postings which ended in early April.
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northern62
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28-08-2007 11:24 AM
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Joined: 25 Aug 2007
Posts: 155
My Profile
| I have paid £1800 deposit by credit card, the outstanding balance £4200 is to be paid by bank transfer in three weeks time. They arranged for Northern Rock to lend me £6000 at £91 per month over 84 months. The cash back of £7500 in 59 months I get £5580 and they get the rest (hence the £93 over 60 months). This then allows me to pay Northern Rock which would then release me from the final 2 years. I Will NOT be using this method.
Alarm bells are ringing.
I know there will not be any cashback (you don't get something for nothing) Can anyone tell me whether I would get the holidays and membership as promised, that is my main concern.
Dont forget I have only paid the deposit so far, whether I can get out of this I really don't know???????????????????????????????
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Fred 2
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28-08-2007 02:05 PM
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Joined: 30 Apr 2005
Posts: 1638
My Profile
| The picture is now clear. You are paying them 6k up front, the original intention having been that you would borrow this from Northern Rock (which you will not now do), and paying them a further 2k at the end, making 8k in all.
I don't know if you will get the holidays. I don't even know if they will be there in six years and, which is more important, neither do you. The revised Timeshare Directive, due in 2010 and intended for the first time to cover Holiday Clubs, may have some bearing on this.
I suggest that you should read the main membership contract extremely carefully to see exactly what is promised – can you go when and where you want, to accommodation of a guaranteed standard, from a suitable airport – and especially what is in the getout clauses. Is there anything in this contract which actually states that in the absence of a full cashback payout you do NOT have to pay the final 2k? If anything is not in the contract it does not exist.
Make your mind up on the basis of the above – and the fact that you seem to have been told a complete fairy tale about the cash back.
The usual arrangement for Cash Back is that the supplier pays about 10% of the cost price into the cash back fund – in this case probably about £600 only. If you read the cash back contract you will almost certainly find that this guarantees a payment of 10% of face value, perhaps £750, with no more than a vague promise of more. If you were told that you would positively receive £7500 then (even if you now know that it is not true) you were seriously misled, and this alone gives grounds for withdrawal and the return of your deposit if you so choose. If the company will not refund then the amount should be claimed back from the credit card company under the Consumer Credit Act 1974 on the grounds of serious misrepresentation.
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Club Class Concierge
