GVC Sunterra - Is it a freebie?


Won a free holiday? Suspicious? This is the place for you!

Postby gmcphee72 on Mon Aug 16, 2004 19:43 pm

Hi, I have already been conned by the Sunterra Group, previously known as GVC. They fill you up with the idea of this irresistible holiday club, I can assure everyone that it is a con, do not sign up, do tell them to get stuffed. I reported the company to trading standards, and they just denied all the great promises I was made at the presentation.

Not 5* accommodation all self catering apartment, are very nice apartment but you are paying for them every year and while you stay there you have to pay electric bills.
Very very difficult to get half point offers virtually impossible when you want them.

Nearly everything I was told at the presentation was a lie a great big whopper.

Don't join.

EDIT: Please refrain from typing in capitals. On this occasion I changed them for you. - Thanks :D HW_The_Dog
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Postby Sick_of_RIP_offs on Mon Sep 06, 2004 21:01 pm

My babe got a call from Sunterra and was convinced we won a free holiday. Again it was form a street survey which was a possibility. I phoned the freephone number and they said that they promote their business by giving you a free holiday and as its so good you go and tell your mates - what a load of bull.

I asked them to send me the info but insisted I attend - why?

They gave me their website address which was useless, so I went to google and put in SUNTERRA FREE HOLIDAY, and amazed at the negative info on them.

I dont like to be lied to and I did not attend this presentation.

As the old saying goes "IF IT SOUNDS TOO GOOD TO BE TRUE THEN IT PROBABLY IS"........

nothing in life is free.
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Postby johnjo on Fri Oct 22, 2004 22:30 pm

Originating from a street survey, we were called by GVC/Sunterra to inform us we have won one of only 100 holidays they give away each year.

On 22 October 2004, I allowed myself to be bribed (the lure being �50 in Sainsburys vouchers and the �free' holiday offer) into going to Cromer Country Club for a Sunterra presentation. We did not buy but here are my impressions.

Personally, I could not describe the presentation as being high pressure. However, it was clearly an extraordinarily developed, well crafted and systematic 2 hour sales pitch. The bribe was conditional on sitting it out. However, this was clearly stated in advance.

I felt that the person who spoke to us was a decent sort. He was absolutely resolute in completing his pitch in every detail. This was despite me explaining that I knew what holiday resorts looked like and had the ability to grasp abstract concepts, and to speed things up as I was finding it ponderous. I felt this gentleman was probably prostituting himself as much as we were by being there.

Sunterra seem to be selling more of, what I would term a �holiday club' than �time share'. The principle seems to be based on payment in advance. I think the following costs are correct, as I had lost all interest by this point. You pay �425 joining fee; currently �245 per annum �maintenance fee', and buy �points' at the rate of �3.20 per 100. Sunterra expects you to buy between 5000 and 10,000 �points'on the day as an annual allowance. You then buy holidays (accommodation only) from their portfolio, and pay with your �points'. Sunterra then sell you the flights in real money or you arrange your own elsewhere. It was very this �points' system that seemed an unnecessary complication to me.

The salesperson spent an inordinate amount of time establishing the credentials of Sunterra. This process would not, I feel, be necessary with any straight offer. Obviously, you are then committed to Sunterra by virtue of your advance payment. How well it works in practice, I was not intending to find out.

Sunterra were as good as their word with regard to the Sainsburys vouchers. We have yet to find out about the �free' holiday with Feria.

Please give you opinions on the following:
What is the �points' system of payment intended to mask?
Why Does Sunterra chose to conduct operations so similarly to totally discredited time share operators?
Why does Sunterra not just call it a �holiday club' and price their accommodation in �'s not �points'?
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Postby johnjo on Sat Oct 23, 2004 10:24 am

It was a bit late last night. Here are a few additional thoughts:

"Originating from a street survey, we were called by GVC/Sunterra to inform us we have won one of only 100 holidays they give away each year."

There is a first time for everything, isn't there?"

Personally, I could not describe the presentation as being high pressure. "


There was an incredible odour of bull s**t in the air though

"Please give you opinions on the following:
What is the �points' system of payment intended to mask?
Why Does Sunterra chose to conduct operations so similarly to totally discredited time share operators?
Why does Sunterra not just call it a �holiday club' and price their accommodation in �'s not �points'?"

One other question: Why does Sunterra not just market themselves like any other UK tour operator through the travel trade, newspapers or television?

jonjo
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Postby Jono on Thu Nov 04, 2004 10:44 am

If you're thinking of taking a 'free' holiday, then the following may help you. I have set up a website (pop up / advert free) at www.sunterror.co.uk to warn everyone against the pitfalls of Sunterra membership. There's a section in there with my advice on the 'free' holidays; basically, what I say is that if you want a cheap (NOT 'free') holiday, then it's worth considering, BUT you'll have to put up with several hours of high sales presure as you'll be obliged to take the presentation both before you go, and once you're out there. You;ll probably have to choose from several dates and resorts, so you never know exactly what you're getting


As long as you don't fall victim to the sales (despite very convincing sales pitch and very glossy, professional looking brochures) you'll be fine. If you want the holiday, take it. Put up with the 'full of bull' sales, and walk away. but under no circumstances sign on the dotted line. trust me, you will regret Sunterra membership. take a look around my website for what you can expect if you are unfortuante enough to join them. And once you're in, it's impossible to get out without taking a massive financial loss.

Don't believe a word the sales tell you / show you; these guys lie for a living. The warnings on the Office of Fair Trading web site about holiday club scams could come straight from the Sunterra handbook. (there's a link to the OFT on my web site if you want to see for yourself what they warn against)

Please do not become a victim of Sunterra's lies and deception

Thanks,
Jon
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Postby beaver on Tue Nov 23, 2004 13:30 pm

Dont know much about sunterra its self but i know a little bit about one of its contract sales team "One world Holidays" in Alloa. its Not Time Share but very similar they work on a point basis. the more point you buy the better the holiday you get. Yes you do have to sit through a 90min sales speach before you can claim your free holday. This company ceased trading just before the watchdog program on sunterra and the unfortunate people who lost their jobs are still waiting on their pay.
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Postby beaver on Tue Nov 23, 2004 13:32 pm

One more thing the survey is a lie "one world holidays" took your names and address from the phone book.
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Postby may on Sat Jan 22, 2005 17:28 pm

"Ive just had a phone call from gvc sunterra to say that ive just won a holiday in a five star hotel for the next 3 years and i only have to pay for my flight. All sounds dodgy to me. Is this a hard sell timeshare company or can i really go away for a holiday with my boyfriend and not have to worry about going to see a timeshare sale for 2 hours? Are there really no strings attached....?? I dont think so! Can somebody please put my mind at rest??" --- patch

:icon_grrs Hi I am a member of Sunterra and have been for many years. It works for us as both myself and my husband are now retired. But in answer to your question Yes it is a hard sell you will have to attend a presentation which can go on for hours and again if you go out to a resort. yes they do give you a holiday abroard but you have to be a married couple who own their own home and earn above a certain amount each year. It is also quite expensive to buy into Sunterra on points.
Hope this helps
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Postby may on Sat Jan 22, 2005 17:40 pm

"Originating from a street survey, we were called by GVC/Sunterra to inform us we have won one of only 100 holidays they give away each year.

On 22 October 2004, I allowed myself to be bribed (the lure being �50 in Sainsburys vouchers and the �free' holiday offer) into going to Cromer Country Club for a Sunterra presentation. We did not buy but here are my impressions.

Personally, I could not describe the presentation as being high pressure. However, it was clearly an extraordinarily developed, well crafted and systematic 2 hour sales pitch. The bribe was conditional on sitting it out. However, this was clearly stated in advance.

I felt that the person who spoke to us was a decent sort. He was absolutely resolute in completing his pitch in every detail. This was despite me explaining that I knew what holiday resorts looked like and had the ability to grasp abstract concepts, and to speed things up as I was finding it ponderous. I felt this gentleman was probably prostituting himself as much as we were by being there.

Sunterra seem to be selling more of, what I would term a �holiday club' than �time share'. The principle seems to be based on payment in advance. I think the following costs are correct, as I had lost all interest by this point. You pay �425 joining fee; currently �245 per annum �maintenance fee', and buy �points' at the rate of �3.20 per 100. Sunterra expects you to buy between 5000 and 10,000 �points'on the day as an annual allowance. You then buy holidays (accommodation only) from their portfolio, and pay with your �points'. Sunterra then sell you the flights in real money or you arrange your own elsewhere. It was very this �points' system that seemed an unnecessary complication to me.

The salesperson spent an inordinate amount of time establishing the credentials of Sunterra. This process would not, I feel, be necessary with any straight offer. Obviously, you are then committed to Sunterra by virtue of your advance payment. How well it works in practice, I was not intending to find out.

Sunterra were as good as their word with regard to the Sainsburys vouchers. We have yet to find out about the �free' holiday with Feria.

Please give you opinions on the following:
What is the �points' system of payment intended to mask?
Why Does Sunterra chose to conduct operations so similarly to totally discredited time share operators?
Why does Sunterra not just call it a �holiday club' and price their accommodation in �'s not �points'?" --- johnjo

:occasion1 Hi we own points and now that we are retired they work well for us, you use points as follows. Depending where and when you want to go and whether you want a studio one bed or 2 bed apartment depends on the amount of points you use. You can also book late availability when they have it at half points as I said great for the likes of us but very hard to get resort you want if you have to go certain times like school holidays etc. They will give you a free weeks accomadation but only at certain resorts and certain times.
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Postby elj666 on Wed Mar 16, 2005 14:00 pm

I too have been bombarded with phone calls urging me to reply straight away to my lucky win of a holiday. Cost �35 when i have given head office my code - no strings attached, no purchases necessary, no timeshares and guess what the salesman got my details from a questionnaire i completed several months ago but he cant tell me where or when i did complete it.

I am cross that i keep getting ridiculous phone calls because if i wanted this product I would phone them - cant we stop them somehow?
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