Have you been scammed by ETOO? Want to do something about i

[clubclasscon]

CLUB CLASS CONCIERGE, ETOO and CASHBACK EUROPE ARE ALL PART OF A BRAZEN FRAUDULENT SCAM OPERATION, that have scammed hundreds if not thousands of innocent people, including myself, out of millions of pounds. There is a huge amount of bad publicity on the internet about them. From reading it all, it appears that:

Cashback Europe plc is part of the ETOO and Club Class Concierge group. The registered office address of Cashback Europe is:

Garrison House, 3 Library Ramp, P.O. Box 1469, Gibraltar

(see paragraph 1a of the claim process page on www.cashbackeurope.com)

This is the same address, apart from the PO box number, as timeshare resale scam company ETOO.

(see contact page of www.etoo.com).

ETOO have recently had their television advert in the UK banned because it was misleading:

(see http://www.asa.org.uk/asa/adjudications ... _44892.htm)

ETOO promise to find a buyer for your timeshare, ask you for an upfront fee of 850 pounds sterling or more, which they say is refundable once they find a buyer, and then tell you they have a corporate buyer and you need to to travel to Spain to meet this corporate buyer.

This corporate buyer is a holiday club called Club Class Concierge who have the same registered address (apart from the PO box number) as both ETOO and Cashback Europe.

The address given on the website of Club Class Concierge (www.clubclassconcierge.com) is their sales office in Spain but their head office has the same Gibraltar address as those of ETOO and Cashback Europe.

All three of these companies seemingly use the same firm of accountants, Sochalls of London, and strangely Sochalls is also the company to which money is paid by the public to join Club Class Concierge.

Club Class Concierge will not buy your timeshare. Instead they try to get you to buy membership of their product by getting you to trade in your timeshare to them in return for their product. They reduce the value of their product by whatever value they ascribe to your timeshare weeks or points. But there is still a sizeable balance (thousands of pounds) to pay as their product is always more expensive than the trade in value they give you for your timeshare. In my case they valued my timeshare at 14k and told me their platinum level membership was 20k, leaving a balance of 6k to pay.

In order to make this pill slightly less bitter to swallow, they tell you that you will be still be able to end up well in pocket after 3 years through their cashback scheme : they issue you with a cashback certificate under the Cashback Europe scheme for the same amount as the trade in value of your timeshare and tell you that if you follow the Cashback Europe claim process properly, that you will receive between 80 and 100 per cent of the amount on the certificate back in 36 months. So in my case above, my cashback certificate was for 14k, implying I would get between 11.2k and 14k back in 3 years time if I followed the claim process properly, thus meaning I had paid 6k for their product in order to get back between 11k and 14k in 3 years time.

If you go ahead with the deal, the documents you sign only concern membership of Club Class Concierge and the transfer of your timeshare into their name. You do not receive any details of the terms and conditions of the Cashback Europe scheme until after the 7 day cancellation period of the Club Class Concierge membership and then you discover that Club Class Concierge only pay 12 per cent of the money you have given them to Cashback Europe and that there is no guarantee of you getting anything back.

They claim that many large well known companies such as Next, Currys, RBS, Kodak etc use Cashback Europle plc but it is almost certain that the only companies that use Cashback Europe plc are the companies in the Club Class Concierge group.

If you ask Club Class Concierge, they will deny that there is any link between Club Class Concierge and Cashback Europe or between ETOO and Cashback Europe. They may admit that there is a connection between Club Class Concierge and ETOO by saying that ETOO is a subsidiary company of the same group.

If you cannot afford to pay for their product in cash, Club Class Concierge will try to persuade you to take out a loan using their broker by saying that the repayment amounts will not be much more than the amount you pay for your annual maintenance fees to your timeshare resort, when calculated on a monthly basis. In fact the figures they quoted me were under a loan taken out over ten years, in order to keep the monthly repayment amounts down. They tell you that once you get your cashback cheque from Cashback Europe in 36 months, you can use the cashback money to pay off the outstanding balance and then pocket the rest.

Of course, if you get nothing back from Cashback Europe after 36 months, and bearing in mind all the lies that have been told it seems highly unlikely that you will get anything back, then you will be left with seven more years of a loan to pay off, you will have paid Club Class Concierge thousands of pounds for their product, given them your timeshare, and you will have paid ETOO hundreds of pounds for the privilege of setting all this up.

If you have been conned by Club Class Concierge, cancel within the 7 day cooling off period if you still have time, and if you are past the 7 day period then contact your credit card company immediately and fight tooth and nail with the card company for the payment to be reimbursed because of fraudulent misrepresentation. If you are threatened with legal action by Club Class Concierge, just ignore it, they do not have a case against you.

[Fred 2]

OK but that post defeats the object of this thread - which is for people who HAVE BEEN scammed:-

The questions was:- "Have you been scammed by ETOO? Want to do something about it?"

- and the answer is always to make a formal complaint to
1) Your local Trading Standards
2) The Office of Fair Trading
Giving details of how you were drawn in, what ETOO promised, whether they asked for and got a 'deposit', what the reality of the "deal" is, and your current position. If you were sent on to Club Class, here or abroad, give a full account of that as well.

[croz 321]

yes I likewise was scammed by this disreputable organisation and am happy to assist in complaining and in alerting others. I can forward full details if need be, thankfully through my perseverance I managed to recover my investment.

[phoebepip]

yes I likewise was scammed by this disreputable organisation and am happy to assist in complaining and in alerting others. I can forward full details if need be, thankfully through my perseverance I managed to recover my investment.

Did you cancel within the 7 days if so how did you make sure they received your cancellation? We have tried sending letter from the UK by international signed for to Spain, have faxed and emailed the same but have no way of ensuring that they will receive it, or even within the time limit because we have been warned the recorded delivery letter may take between two and four days which will take it over the seven days. They also said that the letter may not be signed for in Spain.

Thanks
phoebepip