Regal Holidays - No Tickets/No contact

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Regal Holidays - No Tickets/No contact

Postby puppy18 on Fri May 02, 2008 7:18 pm

Can anyone help please? Booked a late deal with Regal 2 days ago and should be going on Monday (3 days time).
They called me yesterday to change departure airport (�50 extra) and said the confirmation email would be with me today (Friday). Called at lunch time to chase it up and was told that they would chase the booking up and come back to me. left it a couple of hours then 7 phone calls/emails (all unanswered) later, their office is now closed til Monday and I still don't have our tickets, hotel voucher or even an airline reference! Even the flight time they quoted doesn't seem to exist at Leeds/Bradford Airport :-(
Anyone know how to contact possible airlines so I can check with them to see if they've got a reservation for us? Can't seem to find contact details for them (Onurair seems like the only one flyin to Bodrum from Leeds on Monday pm).
Further to that, anyone know what I can do if it comes to Monday and we still don't have the paperwork/refs?
Oh, and yes, of course they've debited the holiday cost from our bank so we can't afford to book another one and sort it when we get back :-(
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Regal Holidays - No Tickets/No contact

Postby puppy18 on Fri May 02, 2008 7:36 pm

Further to the above, I've just called the hotel in Bodrum, and THANKFULLY, they have got us booked in. Just need to find the airline. Any ideas guys?
Thanks a lot :-)
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Regal Holidays - No Tickets/No contact

Postby HW Jan.C on Fri May 02, 2008 8:12 pm

Sure its Leeds ??... try ringing their helpline at the airport, or try contacting onur air direct, should be able to google the phone number.
Jan :)
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Regal Holidays - No Tickets/No contact

Postby puppy18 on Fri May 02, 2008 8:40 pm

Thanks Jan.
Not too sure of anything to be honest lol.
It's definately Leeds/Bradford we're going from (Or so Regal say anyway).
Onur Air have a charter out of Leeds on our date, but contacting them is a pain. Their website's in Turkish and my Turkish isn't up to scratch ha ha. Tried callin them in Turkey but they're closed now (Oooops forgot about the time difference).
Will give them a call tomoz and see if they have us booked in. If not, I'll try the airport again (Couldn't get an answer earlier - but it was out of office hours).
Thanks again for your advice J. Fingers crossed, we'll be getting some white bits in a few days :-)
Pete.
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Regal Holidays - No Tickets/No contact

Postby AHMATE on Sun Jun 08, 2008 11:06 pm

Hi

Hope you ve sorted those things out n u guna b on the plane on monday. Onur air is a Turkish company but their head office in Turkey does not deal with the Charter flights. It is all up to the charter company, and I kno two of the main charter companies that hires aircrafts from Onur air. 1 is Goldtrail and otherone is Holidays 4u. Eventho u booked with regal, they must have got it from one of those companies and i can say more than likely it is Goldtrail as Holidays4u does not fly from Leeds.

Good Luck
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