Skybargains

by **sd1411** on Wed Jul 23, 2008 3:40 pm

good news then vonny41, Just hope the bank gives her,her money back sharpish

by **vonny41** on Wed Jul 23, 2008 3:55 pm

hi sd she paid with credit card so she covered. good luck.

by **tomjnr** on Thu Jul 24, 2008 11:29 pm

Hi Everybody.
Just to let you know,after the worry of the last few days,received our E-tickets for our flights next month.Jetset were on the ball and put my mind at rest by forwarding them on too me. Just got to hope that the car rental,which I paid for will be honoured.Hope everybody else that booked through Skybargains has the same fortune as I did

by **vonny41** on Fri Jul 25, 2008 8:43 am

Hi tom very good news hope you get everything else sorted out, happy holiday.

by **sd1411** on Fri Jul 25, 2008 11:28 am

Yeah, Good news from me to - contacted the company who sky bargains booked virgin tickets through, they have £200.00 out of the £615.00 deposit i paid, But after speaking to ABTA and the company, they will claim the other back so i have not lost out :0)

by **vonny41** on Fri Jul 25, 2008 8:05 pm

Hi sd good news hope you get everything else sorted & have a good holiday.

by **red7** on Sat Jul 26, 2008 11:23 pm

Hi, We also booked Early in July to go to Florida Mid August. Our Flights are with Thomas Cook - who say the flights are OK because they are ABTA bonded. The Car hire & Villa were booked with a company called Florida homes & Apts. this company is not ABTA bonded so only chance is to try & get money back through Card company we are told. I am disgusted with ABTA I really thought that if you booked with an ABTA travel agent your holiday was safe. ABTA tell me that by British law Florida homes & Apts. have to honour the booking but they refuse so what choice do we have except to pay for car hire & accomodation again & hope that the card company eventually get our money back. When we tried to cancel the whole holiday - what use are flights without accomadation? - we were told that we would have no chance of getting a full refund through the card company.

by **APSJSF** on Tue Jul 29, 2008 2:23 pm

For Skybargains bookings with Jetset Tours, Flights and Tailor-Made Holidays, part of Cresta World Travel Ltd. We were a major supplier of scheduled flights to clients who booked through Skybargains. We hold an ATOL licence and are a member of ABTA, our clients can be assured that all monies paid to Skybargains for our bookings are fully protected. We have immediately contacted all clients by letter where the full price of future travel arrangements have not yet been received by us and are working through the ABTA Claims process to help passengers travel as planned. We are communicating with clients who have not yet received their flight tickets to ensure that they have all their documents prior to travel. If you have a Jetset confirmation or a Skybargains confirmation indicating that your flight arrangements are provided by Jetset and have any concerns then please e-mail

www.jetsetreprotections.co.uk

In the meantime should clients wish to make alterations such as date changes or add additional passengers to their bookings, they should contact Jetset on 0208 328 3918. Our Operations department will be happy to talk to clients and advise on the correct and straightforward process to follow.

Jetset Sales Dept.

by **APSJSF** on Tue Jul 29, 2008 5:02 pm

Jetset email address correction - Jetset email address correction

Please note that the correct email address should read

reprotections@jetsetflights.co.uk

Regards, Jetset Sales

by **poachers** on Sat Aug 02, 2008 11:30 am

Can any one help, getting confused whos best to contact, we should be flying out to turkey on friday, N o one can tell us if we are going or not.........