Travel Republic

by **mikemhac** on Fri Sep 19, 2008 13:57 pm

To Nashita,

You will get good and bad with most reviews. All I can say is dont expect a 5* holiday if you are only payiong for 3*. You get what you pay for and yes there are extras but as I said in my previous post they are worth paying for saved a lot of hassle. They were a bit slow at replying to emails but they did deal with the problems we had in respect of our grand daughters needs due to her medical condition. Just make sure that you know exactly what you are getting and you will be ok. I think sometimes people expext more than what they are actually paying for.

I found them pretty good and I can only report my own experience.

Mike
www.alibobs.co.uk

by **Birute** on Fri Sep 19, 2008 17:19 pm

Hi,Steve,I still need You help,yestarday I posted You message, but You didn`t get, so, today I posted one more time, hopefully You will get it.Of course, I am waiting for call as well ,but here is one problem, that I am available very short hours during working days and Saturdays as well(only after 4pm).Tank You very much .

by **davvo** on Fri Sep 19, 2008 19:24 pm

I've looked at T/R for next years holiday and they don't seem very cheap to me .

by **steved1** on Sat Sep 20, 2008 09:46 am

Hello Birute, I replied to your email, but as I am at home over the weekend, I cant retrieve my work email to read your reply. I will call a colleague at work and get them to call you today after 4pm.

by **Birute** on Sat Sep 20, 2008 16:41 pm

Thanks a lot for You Steve, today you college phoned me and we fiksed everthing.WELL DONE!Now I am peaceful and we are waiting for our holidays.Thanks!!!!

by **bonanza** on Thu Sep 25, 2008 11:24 am

I booked a tailor made holiday with Travel Republic and am travelling on 6th October. My flight is through Thomsons (First Choice) and have now been advised that the tickets are now being sent out 7-10 days before my trip having been advised 2 days ago that they would be sent 10-14 days before my trip. I am concerned that I will not receive them. Last year I booked with them and they were despatched 17 days beforehand with no problems. My concern is that if anything does go wrong Travel Republic they are not that easy to get hold of.

by **Henbroon** on Fri Sep 26, 2008 19:03 pm

I booked in Feb with travelrepublic to fly on 16th of this month to Tenerife, with 5 members of my family to celebrate my father in laws 50th birthday. No issues with them unless you have a problem, and with XL going down on 12th, I had a big problem. There is very little chance of getting in touch with anyone,( even the website fails to have a link to contact them). There Customer Service Request sends you round their website in circles, their Email system has an automated response, they don't reply to fax's and no one must have hands as they can't pick up the phone to it. They can appear cheap, but it's like car insurance, you don't know how good it is until you have to deal directly with them, then the flaws are seen. Very poor customer services and I wouldn't use them again. I've booked again for next year and used one of the big guns, maybe a little dearer, but at least I can walk into the shop and speak to someone face to face.

by **workhorse** on Sat Sep 27, 2008 10:11 am

Does anyone realise that they only do (TAYLOR MADE HOLIDAYS). This means that each part of your holiday is a seperate package and if you loose your flight or hotel because of insolvency you cannot make a claim on your credit card for all of your money, because it is not classed as a package. Think Again.

by **j6and9j** on Mon Sep 29, 2008 04:54 am

Hallo Steve (From Travel republic),
I saw that you helped Birute, I need your help with my trip too, becouse i have the same problam, I tryed to call to travel republic, wrote a e-mails buts its imposible to get the answer

(( My trip starts in 11 days and i dont know what to do, we need to do some changes SOS!!! I sent the letter to your e-mail also, but didnt get the answer jet

(
Jurgita

by **workhorse** on Mon Sep 29, 2008 21:11 pm

Hi Steved1. I note that you work for Travel Republic. It should be possible for you to clarify a possible misunderstanding by myself. I have previously used Travel Republic for my holls, but now have doubts about the point of using a company that boasts of A.B.T.A. membership but yet only sells to online customers (Taylor Made Holidays--- i.e. each part of the holiday is a seperate booking).
Am I not right in assuming that A.B.T.A. have rules that state at lest two parts of your holiday must be a linked booking to be able to make a claim against them.