help please! anyone booked with go2spain.com

[chrismk]

We've all got to start somewhere!
I had never heard of this site before.
I had never heard of Go2Spain before.
And any post is likely to be positive or negative considering the title of the thread.
Mind you my first post wasn't about Go2Spain specifically and unlike the poster who did have problems I shall be contacting the hotel before arriving.
I've booked for the middle of March and I shall report back!

[traveldme]

looks as though chrismk works for go2spain.

a cancelled booking is a cancelled booking as far as I'm concerned, and lets face it, blaming people for not calling up when they are told by the hotel that there's no more rooms isn't really the point. Add this to being told by the hotel that the room has NOT been charged and common sense tells you that it should be something that you do not let affect the rest of your holiday, though rather sort out when you're back in the UK.

Most cheap booking agents will pretty much give you what you pay for, so I wasn't expecting a great deal, though it's in the event of a problem that they show their true worth.

If you go with them, just be warned that if something doesn't quite work out as planned you may be in trouble.

I'd like to see if anyone has had a problem sorted out by them?

[oliviaskeen]

hi

I am the marketing manager for go2spain, we pride ourselves on being well priced and offering a decent service, i can assure anybody reading these posts that we have not posted any comments as users before, it is interesting to see some very positive responses and a negative one, I wonder if the negative one is genuine, if so please contact ME ON 0034 952 928 787 and ask for me , I will be happy to take up any complaint you have

olivia skeen
marketing manager
go2spain.co.uk

[chrismk]

I've only just seen the stupid response by traveldme.

I stand by my comment that in any situation like that, you contact the company first BEFORE making your own arrangements. Then you can judge how good their reaction is. And then you can justifiably post negative comments if you get no joy.

I emailed the hotel I had booked with through Go2Spain; it took them a couple of minutes to respond and confirm. Now that was difficult and time consuming wasn't it?

If you really think I work for Go2Spain I suggest you go to www.mitre.net and ask the question using the email facility.

We had a great week at the Nautilus Bungalows in Lanzarote AND I saved a not insignificant sum by booking through Go2Spain.

[oliviaskeen]

Hi

well its good to hear we are doing something right, we check competitor pricing daily and adjust accordingly, we are not always the cheapest but ordinarily we pretty much are 90% of the time

olivia skeen
marketing manager
go2spain.co.uk

[traveldme]

I'm glad to report that after contacting Olivia we have come to a resolution, it was long and painful along the way though we got ther eventually.

[gillnjo]

Hi - I booked to go to Torremolinos last year. I booked the hotel over the phone rather on the net and the advisor was very polite and helpful. I received confirmation via my hotmail. I had no problems at all with this company and everything went just as smoothly when i reached my hotel. The hotel actually had been fully refurbished and was far nicer that the photos on the site. I will definately be booking with them this year. Hapy hols x

[ScoobyDoobyDoo]

Oh no you won't be booking with them, they've gone bust!!!!

[julie97au]

Hi, just got my letter this morning to say company had gone bust!!!! Holidayroomsdirect.com are taking over their bookings but I had to pay �123 extra to book with them - thankfully my original booking was via credit card so They are going to refund my original money. Wont relax now till I get there and see that everything is ok:o(

[sm_frncs]

Just got an e-mail sayin they are bust and my holiday in Fuengirola wont be happening !!! I used a debit card to book....will this effect my chances of seeing my money again ????

Sam