Collapse of Golden Sun Holidays Limited & Airglobe Limited
Golden Sun Holidays Ltd (ATOL 1957) and Airglobe Holidays Ltd (ATOL 3954), both part of the Golden Sun Leisure group have ceased trading and cannot provide any more holidays and flights.
People who had bought flights and holidays departing from the UK from the companies are fully protected by ATOL. Clients abroad will be able to complete their holidays and fly home, and anyone who has paid one of these firms but not yet travelled will be able to claim a refund.
Web pages on THIS LINK
http://www.caa.co.uk/cpg/atol/gstravel/default.asp
tell you what to do if you're affected by the Group's failure. If you need to apply for a refund, you can also download a claim form.
Copyright CAA
Golden Sun Holidays & Airglobe Collapse
3 posts • Page 1 of 1
Golden Sun Holidays & Airglobe Collapse
by HW Chris on Thu Sep 23, 2004 11:11 pm
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HW Chris - Posts: 0
- Joined: Thu Nov 06, 2003 1:00 pm
Golden Sun probed
by HW Chris on Thu Sep 23, 2004 11:18 pm
Released only this morning prior to collaspe:
Golden Sun probed
ABTA is monitoring Golden Sun Holidays following a dispute over unpaid hotel bills which could lead to the operator being thrown out of the association.
The eastern Mediterranean operator has been pulled up before ABTA's Code of Conduct and Membership committees following complaints from hoteliers over unpaid bills.
An ABTA spokeswoman said: "We have had calls from hoteliers and members. We are investigating the problems and are taking the issue seriously."
The Membership Committee is looking into the dispute. If it finds Golden Sun is to blame, it can recommend the ABTA board terminates the operator's membership.
Golden Sun general manager Roger Cross said: "A few months ago ABTA quizzed us. Since then we have had no communication to say it is investigating."
The operator's woes continued this week with an appearance on BBC1's consumer affairs programme Watchdog coinciding with revelations overseas reps have had to fight a summer-long battle to get paid.
Watchdog highlighted the collapse of Golden Sun's relationship with Corfu hoteliers, with a raft of hoteliers refusing to honour bookings claiming the operator owes them money. The operator was left with no option but to put holidaymakers up in sub-standard accommodation.
Cross dismissed the programme's charges and said holidaymakers were informed of a change of accommodation via their travel agents before departure and will receive compensation.
The operator's 150 overseas staff were still waiting for their August wage packets as Travel Weekly went to press this week.
Cross admitted salaries had been paid late and said all reps would be paid today � more than three weeks late.
He blamed changes to its overseas management team and dismissed allegations the delays were due to cashflow problems.
"Our overseas manager emigrated to Australia and we got someone else in who didn't work out. We now have someone in place," he said.
Copyright Travel Weekly
Golden Sun probed
ABTA is monitoring Golden Sun Holidays following a dispute over unpaid hotel bills which could lead to the operator being thrown out of the association.
The eastern Mediterranean operator has been pulled up before ABTA's Code of Conduct and Membership committees following complaints from hoteliers over unpaid bills.
An ABTA spokeswoman said: "We have had calls from hoteliers and members. We are investigating the problems and are taking the issue seriously."
The Membership Committee is looking into the dispute. If it finds Golden Sun is to blame, it can recommend the ABTA board terminates the operator's membership.
Golden Sun general manager Roger Cross said: "A few months ago ABTA quizzed us. Since then we have had no communication to say it is investigating."
The operator's woes continued this week with an appearance on BBC1's consumer affairs programme Watchdog coinciding with revelations overseas reps have had to fight a summer-long battle to get paid.
Watchdog highlighted the collapse of Golden Sun's relationship with Corfu hoteliers, with a raft of hoteliers refusing to honour bookings claiming the operator owes them money. The operator was left with no option but to put holidaymakers up in sub-standard accommodation.
Cross dismissed the programme's charges and said holidaymakers were informed of a change of accommodation via their travel agents before departure and will receive compensation.
The operator's 150 overseas staff were still waiting for their August wage packets as Travel Weekly went to press this week.
Cross admitted salaries had been paid late and said all reps would be paid today � more than three weeks late.
He blamed changes to its overseas management team and dismissed allegations the delays were due to cashflow problems.
"Our overseas manager emigrated to Australia and we got someone else in who didn't work out. We now have someone in place," he said.
Copyright Travel Weekly
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HW Chris - Posts: 0
- Joined: Thu Nov 06, 2003 1:00 pm
Re: Golden Sun Holidays & Airglobe Collapse
by dolly on Wed Feb 09, 2005 4:05 pm
Good riddence to Golden Sun only went with them once and that was enough.
- dolly
- Posts: 0
- Joined: Tue Sep 21, 2004 12:00 pm
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